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Delivery Terms & Conditions

By ordering from us you agree to our delivery terms and conditions

Disclaimer


Disclaimer of liability

Once we have off loaded either your firewood or anthracite you assume responsibility for it's safe storage. We do not accept responsiblity should it fall over and damage your property or person.

We do not accept responsibility for any accidental damage to your vehicles or property due to offloading or having to pass through your property with trolleys or a delivery vehicle. Although great care is taken, we ask that there is enough room to pass through your property with our trolleys.

By ordering from us you agree to the above mentioned terms and conditions.

Last updated 4 March 2022

Offloading & stacking at your premises


Offloading and stacking

Off-loading and stacking is free of charge with-in a reasonable distance from our delivery vehicle. We cannot offload upstairs, or over very difficult to pass terrain (rocks, mountains, extremely steep slopes etc.) with trolleys, although we will do our best to accommodate your request.

We do not break open the plastic bags and stack the loose wood, please speak to the sales consultant for a quotation should you request this.

By ordering from us you agree to the above mentioned terms and conditions.

Last updated 4 March 2022

Bag weights and sizes


Firewood

Our firewood bags weigh between 6 - 8kgs, weights vary depending on moisture content and how the bags are packed. The weights indicated on the website are just an estimate. Unfortunately, an accurate weight can’t be given because it is not feasible to weigh each bag. By ordering from us you agree that you are ordering by quantity and not by weight.

Anthracite

Anthracite bags are weighed, so the weight listed on the website is an accurate indication on how much anthracite you are receiving.

Last updated 4 March 2022

Delivery Fees & Delivery Areas


Free Local Delivery

We offer free delivery to Johannesburg, Randburg, Sandton, Roodepoort and Midrand. We reserve the right to charge a delivery fee of R250 should you reside in the following estates:

This fee may be waived should your order value exceed R2500.

Non-local Delivery

We reserve the right to charge a R250 delivery fee to the following areas:

We also only deliver to these areas on certain days to optimise delivery.

Re-Delivery Fee

Should there be no-one at the delivery address supplied to accept delivery on the scheduled delivery day a R250 re-delivery fee will be charged.

Areas we do not deliver to:

We do not deliver to the following areas that are outside our delivery radius, which include: Pretoria, Centurion, Kempton Park, Boksburg, Benoni, Soweto, Lanseria etc.

Last updated 19 April 2022

Complete Your Order

Please complete the form below. We will review your order and email you an invoice. We accept EFT or COD. We will schedule an appropriate delivery day with you, delivery can take 1 - 2 days

Product Quantity Delivery Price Price
Grand Total:

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Contact Info

Fill in your contact info so we can email you an invoice and schedule your delivery

Delivery Info

Fill in your delivery address and any special instructions you may have

Need help? Call us on 081 390 3814