Disclaimer
Disclaimer of liability
Once we have off loaded either your firewood or anthracite you assume responsibility for it's safe storage. We do not accept responsiblity should it fall over and damage your property or person.
We do not accept responsibility for any accidental damage to your vehicles or property due to offloading or having to pass through your property with trolleys or a delivery vehicle. Although great care is taken, we ask that there is enough room to pass through your property with our trolleys.
By ordering from us you agree to the above mentioned terms and conditions.
Last updated 4 March 2022
Offloading & stacking at your premises
Offloading and stacking
Off-loading and stacking is free of charge with-in a reasonable distance from our delivery vehicle. We cannot offload upstairs, or over very difficult to pass terrain (rocks, mountains, extremely steep slopes etc.) with trolleys, although we will do our best to accommodate your request.
We do not break open the plastic bags and stack the loose wood, please speak to the sales consultant for a quotation should you request this.
By ordering from us you agree to the above mentioned terms and conditions.
Last updated 4 March 2022
Bag weights and sizes
Firewood
Our firewood bags weigh between 6 - 8kgs, weights vary depending on moisture content and how the bags are packed. The weights indicated on the website are just an estimate. Unfortunately, an accurate weight can’t be given because it is not feasible to weigh each bag. By ordering from us you agree that you are ordering by quantity and not by weight.
Anthracite
Anthracite bags are weighed, so the weight listed on the website is an accurate indication on how much anthracite you are receiving.
Last updated 4 March 2022
Delivery Fees & Delivery Areas
Free Local Delivery
We offer free delivery to Johannesburg, Randburg, Sandton, Roodepoort and Midrand. We reserve the right to charge a delivery fee of R450 should you reside in the following estates:
- Fourways Gardens Residential Estate (Fourways)
- Steyn City (Fourways)
- Dainfern Estate (Midrand)
- Eagle Canyon Golf Estate (Roodepoort)
- Waterfall Country Estate (Midrand)
- Dainfern Ridge Estate (Midrand)
Non-local Delivery
We reserve the right to charge a R450 delivery fee to the following areas:
- Krugersdorp
- Johannesburg South (Alberton, Meyersdal, Glenvista etc.)
- East Rand (Bedfordview, Germistion, Edenvale etc.)
- Midrand North (Noorwyk, Randjespark, Blue Hills, Witpoort, Carlswald)
We also only deliver to these areas on certain days to optimise delivery.
Re-Delivery Fee
Should there be no-one at the delivery address supplied to accept delivery on the scheduled delivery day a R450 re-delivery fee may be charged.
Areas we do not deliver to:
We do not deliver to the following areas that are outside our delivery radius, which include: Pretoria, Centurion, Kempton Park, Boksburg, Benoni, Soweto, Lanseria etc.
Estates we do not deliver to:
We do not deliver to these estates due to their unreasonable access requirements.
- Ceder Lakes Estate (Fourways)
- Beton Brut (North Riding)
- Helderfontein Estate (Fourways)
- Midstream Estate (Midrand/Centurion)
Last updated 20 July 2023
